NDIS referrals should feel straightforward and supportive from the very beginning. At Joy Quest Services, we make the referral process clear, responsive, and focused on understanding each individual’s needs.
Every referral is treated as an individual situation, not a standard process. Our NDIS referrals approach focuses on listening carefully, identifying priorities, and aligning supports with the participant’s goals.
We aim to make the transition into services as smooth as possible, so participants can begin their journey with clarity and confidence.
Our NDIS referrals process is designed to be clear, simple, and easy to follow. From the moment we receive your referral, we focus on understanding the participant’s needs and keeping communication open at every stage.
Send through your referral and we carefully review the details provided.
We identify key needs, priorities, and what matters most to the participant.
Our team determines suitability and outlines the next steps clearly.
We maintain clear communication so everyone feels informed and confident moving forward.
If you would like to submit an NDIS referral, we’re here to help. Our team is ready to guide you through the process and answer any questions you may have.
If you’re preparing or submitting NDIS referrals, you may have a few questions about the process. Below are some common questions to help make everything clearer and easier to navigate.
NDIS referrals can be submitted by participants, family members, support coordinators, plan managers, healthcare professionals, or community organisations.
We aim to respond to all NDIS referrals as promptly as possible. Timeframes may vary, but we prioritise clear and timely communication from the start.
We accept NDIS referrals across Perth’s northern and southern suburbs, from Bunbury to Butler. If you’re unsure about your location, feel free to reach out.
Availability may vary depending on demand, but we aim to accommodate NDIS referrals as efficiently as possible and will keep you informed of any wait times.
